Jafferjees strictly follows ‘No Refund’ policy. Personalized items cannot be returned or exchanged in any situation. However, exchange may be allowed in exceptional cases...
- Proof of purchase is required (order number or invoice)
- The items must not have been personalized
- Customer support must be notified within 3 days of receiving the parcel
- Items must be unused, tags intact, and in original packaging
- Exchange value rules...
